What time do you check in and check out?
Check-in from 2:30 p.m. and check-out by 11 a.m.
What happens if I arrive late?
We will have given you your room number by phone explaining how to access the room and you will find the key on your bed, but you can always contact us by phone if needed.
What happens if I arrive late at night?
Yes, depending on availability. For any information regarding a late check-out time, contact reception the day before or the morning of departure.
What credit cards do you accept?
We accept the most common credit cards such as Visa, Mastercard, Maestro.
Do you accept pets?
Yes we accept our 4-legged friends with a supplement of 15 € per night.
Do the rooms have safety deposit boxes?
Yes, all rooms have a free private safe.
Does the hotel offer non-smoking rooms?
All rooms at the hotel are non-smoking rooms.
What if I forgot / lost something at the hotel?
For any items that you have forgotten or lost at the Hotel, do not hesitate to contact us by email or by phone.
Can I leave my luggage before check in or after check out?
Absolutely you can entrust us with your luggage and set off to explore the Camargue
Does the hotel have parking?
Yes, on your arrival you will find a large free parking lot in front of the hotel
Where can I leave my bike?
You can leave your bikes on your private terrace, they are safe because there is no access possible from the outside.
Do the rooms have a view of the pond?
Yes, all our rooms have a view of the Etang des Launes and have a private terrace
Are the rooms air conditioned?
Yes all our rooms are air conditioned but remember to do a little gesture for the planet when you leave the room and turn them off.